Course Features:
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Course Module (For level 7 only)
- Module 1: Administrative office procedure
- Module 2: Administrative Support
- Module 3: Archive and Record Management
- Module 4: Basic Bookkeeping
- Module 5: Business Etiquette
- Module 6: Civility in Workplace
- Module 7: Office Politics
- Module 8: Communication Strategies
- Module 9: Business Writing
- Module 10: Organisational Skills
- Module 11: Team work and Team Building
- Module 12: Conducting Employee Review
- Module 13: Telephone Etiquette
- Module 14: Call Centre Training (Phone Skills)
- Module 15: Health and wellness at work
- Module 16: Microsoft Office
Certificate of course Completion
- Certificate of Diploma
- Diploma (PDF format) = £50
- Diploma (Hardcopy) = £70 + postage charges £15
- OPTION: Endorsed Certificate of Achievement from TQUK: £170 + Postal Charges
- TQUK Edorsement Certificate (Hardcopy) = £125 + postage charges £15
For details, please review the attached document. Price may vary from time-to-time and depends on the mandate of the course provider.
Qualification Requirements
- There is no particular entry requirement.